COUNSELLING AND COACHING SKILLS FOR MANAGERS AND HEADS OF DEPARTMENTS/SECTION

  • 1,000,000 TZS
  • 07 Oct to 11 Oct 2024

Overview

One of the most important tasks for managers and heads of departments involves giving support to fellow employees. Specific counselling and coaching skills are required for them to sort out the issues among the employees and organizations' clients. In other words majority of time Managers spend in an organization is to deal with people from various departments and sections. In this regards, counselling and coaching skills can be beneficial to both employer and employees. For employer they will have happier and more fulfilled employees which lead to higher productivity within a given organization. Employees will also benefit because counselling can help them with their personal and professional lives as well as make the work environment a better place.


Content
  • • Concept of management and leadership
  • • concepts of counselling and coaching
  • • core condition of counselling
  • • Qualities and behavior of counsellor
  • • Developing and  building helping behavior
  • • Counselling skills
  • • Barriers of effective counselling
  • • Coaching skills
  • • Coaching techniques all managers need
  • • Ways to deliver advise in a way that respects your client
  • • Skills to deal with difficulty employees
  • • Listening skills
  • • Deal effectively with stress and workplace pressure
  • • Understand the main aspects of emotional intelligence

Targeted Group

Managers, HR Officers, Heads of Departmentds / Sections, team leaders, Supervisors and anyone who wants to develop skills to support their company employees.


Payment Details
Course Fee 1,000,000 TZS

Pay through:
Bank Account No. 211207000079
Bank Name: TCB Bank
Name: EAC Capacity Building Center