MANAGEMENT AND ADMINISTRATIVE SKILLS FOR EXECUTIVE OFFICE ASSISTANTS/ADMINISTRATORS.

  • 1,000,000 TZS
  • 18 Nov to 22 Nov 2024

Overview

Executive Office Assistant and Administrators take responsibilities for making sure the entire office or complex of offices runs smoothly. This may include duties such as managing and supervising one or several administrative assistants, so it is important that these valuable employees are helped to sharpen and develop their skills in both administrative and management responsibilities. This course will equip participants with key and important skills needed to become efficient Office Managers and Administrators. It will provide administrative 'soft' skills like effective management, administration and interpersonal skills.


Content
  • • Key Administrative and management function
  • • Exercising leadership and making use of power and authority
  • • Duties and responsibilities of office administrators
  • • Basic elements of supervision: responsibilities and qualities of a supervisor;
  • • The supervisor and management roles;
  • • The supervisor and organization of work
  • • Emotional intelligence
  • • Handling employee welfare , health and safety matter
  • • Minutes writing
  • • Application of ICT in office operations
  • • Stress management
  • • Verbal and non verbal communication
  • • Customer care
  • • Listening skills

Targeted Group

Executive Office administrators/Attendants, Administrators, Office managers, Executive/ private secretaries, Principal/Personal/Administrative Assistants.


Payment Details
Course Fee 1,000,000 TZS

Pay through:
Bank Account No. 211207000079
Bank Name: TCB Bank
Name: EAC Capacity Building Center

1,000,000 TZS

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